There is still a tendency within some parts of aviation (safety auditing) to look for root causes and use tools like "fish bone diagrams" despite the more holistic approach used after an actual crash or incident.
Well if you count every minor service outage which maybe 0.1% of the users are non-critically affected by, you quickly get to 0.6%. So, this doesn't really tell you anything.
https://how.complexsystems.fail/#5
There is still a tendency within some parts of aviation (safety auditing) to look for root causes and use tools like "fish bone diagrams" despite the more holistic approach used after an actual crash or incident.
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